Refund policy

If you wish to make a return, please contact us at orders@elysiumcollectibles within 48 hours of receiving your order. Requests will be evaluated on a case-by-case basis; items submitted without a preauthorized return, may or may not be refunded. 

Orders picked up in person in our store need to be reviewed before leaving the store and may not be eligible for return once they leave the premises. If a return is needed while still in-store, please work with a representative to facilitate. 

 

Once a return is authorized, please pack it safely and send it back. For valuable cards/products, we recommend getting a tracking number and insurance to ensure your package makes it safely back to us.

 

All orders cancelled by customers will incur a 10% restocking fee on all orders.  

 

If there is a concern with the condition of singles ordered from Elysium Collectibles Card Kingdom, please contact us at contact@elysiumcollectibles more information.

 

Note: All packs are sourced from untampered, factory-sealed booster boxes, therefore non-returnable.